Mainstream Electric, Heating, Cooling, & Plumbing: Our Electric, HVAC, and Plumbing services have brought a SPARK to the Spokane metro area since 2000. Our top notch service and outstanding customer service are what makes Mainstream the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a Mainstream hero today!
The Good Stuff:
- $20-24/hr - based on experience
- In office position from 8am-5pm
- Great working environment
- Opportunity for FT work (weekends included but you can have your 2 preferred week days off!)
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1+ year of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using a Customer Service Software such as Service Titan
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills